Frequently Asked Questions
Q: How can I subscribe to your Second Opinion® Newsletter?
A: Locate the Products navigation tab just below the mast head. Click into it and you'll see a discussion about Second Opinion® Newsletter and a link to sign up.
Q: How often is your Second Opinion® Newsletter published?
A: Once a month, delivered via postal mail. The newsletter is available online the day it goes to the printer.
Q: How often is the free Second Opinion® Health Alerts published?
A: Three times a week on Tuesdays, Thursdays and Saturdays.
Q: I'm a subscriber to Second Opinion®, how do I access the archives?
A: Enter your email address and password to login. If this is your first time on the website, enter your customer number and zip code (printed on your mailing label) under Lookup Your Account in the Login screen.
Q: How will I get my promised Special Reports now that I've subscribed to the newsletter?
A: You will receive your Special Reports by postal mail delivery within 8-10 business days, longer for international subscribers.
Q: Can I change my address and password?
A: Login using your email address and password. To change them, select Update My Profile after you Login.
Q: What is your phone number?
A: For new subscriptions and renewals, call 800-791-3445. For customer service questions, call 800-262-3164.
Q: How can I contact you by email?
A: Send an email to: [email protected]
Q: Can I make an appointment with Dr. Shallenberger?
A: Yes, many readers do. Dr. Shallenberger's practice is located in Carson City in northern Nevada, about 30 minutes from the Tahoe-Reno International airport. You can learn more about the clinic at www.antiagingmedicine.com. Please call the office at 775-884-3990 for inquiries about appointments and fees. Dr. Shallenberger recommends that patients who are out of town obtain an initial telephone consultation before coming to the clinic. There are many conditions that he can treat right over the phone. And if you need to come to the clinic, a telephone consultation will help you to know what to expect, and how to properly plan for the visit.